How-To's

How To Place An Order?

We want you to feel as secure buying through modGSI.com as possible, therefore we offer a few different ways to place an order:


Order online - When you place an order through our website you'll find it safe, easy and fast. You can make changes and review what you have entered nearly every step of the way. Available 24 hours a day.


Call us - Our sales and service team is ready to place your order over the phone. You can reach us at 1-888-768-1877, Mon-Sat 11-8, Sun & Holidays 11-6 PST.

**You will need to tell us the item number of the item that you want to purchase. (Refer to the example below)**

Vendor ID Sample


How To Use Coupon/Promotional Codes

Should you receive a promotional code from us, be sure to enter it during checkout in order to apply the discount that is being offered. Please contact us if you have any questions or need assistance with this feature. (Please note, many promotional codes and coupons are limited to one per purchase.)



How To Redeem a Gift Certificate

When a gift certificate is redeemed, you will enter the Gift Certificate code in the store's coupon code field. This can be done in either the View Cart Page or during the checkout process. The store will then place the Gift Certificate's amount towards your final purchase. If the balance is left over, your certificate will still be good until the remaining amount is used up on subsequent orders.


Online Coupon Sample



How To Find Out The Shipping Cost

Choose the item(s) that you like, and add them to the shopping cart by clicking the "Order Now" button. Under the view cart page, select the area and enter the postal code to calculate the shipping cost.


Shipping Cost Sample



How To Return An Item

modGSI is proud to offer you a 30-day return and exchange policy on eligible items. You can find return and exchange instructions here.



How To Redeem My Reward Points

modGSI's reward points program allows you to earn reward points for every purchase. You can redeem the points towards selected products at modGSI.com. Click here to see a step-by-step process on how to redeem your reward points.

For more information, visit:

CAN'T FIND WHAT YOU'RE LOOKING FOR?

If you're still in need of answers or want to report a problem, please

contact us at 1.888.768.1877